About our Support

Technical Support Overview

Our Storegrid™ professional Technical Support Team is committed in delivering an efficient, high-quality service to all of our customers. We aim to handle politely, quickly and helpfully with any questions to do with our business.

See our Quick Reference Guide by clicking here.

Peruse our extensive Help Library by clicking here.

Our Support Process is simple:

  1. Self Service via Help Centre.
  2. Submit a Technical Support Ticket
  3. Question Clarification, and / or Problem Diagnosis
  4. Case Relief or Resolution

Here are some example Deployment Scenarios.