Storegrid™ Disk Image Restore

Disk Image Restore for Windows 2008 Server, Windows 7, Windows Vista Business Edition and above


This restore process applies to only to image backups that were configured using the Basic Image Backup option in Add Image Backup page as described in this document. If you had selected the Advanced Image Backup option then please refer the Advanced Image Backup recovery document.

Image Backup and Restore feature is an effective solution to recover data against system crashes and to recreate a system similar to the old one. It can restore the entire PC environment including the operating system, installed programs, user settings and data files.

How to get here in the Storegrid™ Web Console?
 In the top menu, select: “Restore”. It will display the “List of Backups for Restore” page. In the Action column of the (Basic Image) Backup Schedule, click on the Restore icon.


  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Server 2008 R2 Datacenter
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Standard
  • Windows 7 Professional
  • Windows 7 Enterprise/Ultimate
  • Windows Vista Business
  • Windows Vista Enterprise
  • Windows Vista Ultimate
  • Storegrid™ uses the command line utility ‘Wbadmin’ and this utility is available only in Windows Vista’s Business, Enterprise and Ultimate editions and not in the Home Basic or Home Premium editions.

Supported OSes

  • Windows Server 2008 & R2 (Enterprise, Standard, Datacenter editions)
  • Windows Vista (Business, Enterprise, Ultimate editions)
  • Windows 7 (Professional, Enterprise, Ultimate editions)

Restoring Disk Image backup

Restoring Disk Image backup is a 2-step process.

  1. Restore the Disk Image backup data from the backup server to a folder in the client machine.
  2. Use Windows Recovery Environment to boot the client machine using the restored image file.

Note: Before restoring the Disk Image backup from Storegrid™, confirm that the backup contains *.vhd files by expanding the restore tree in the restore backup page. If .vhd file is not listed, then it could be that the backup had failed or is incomplete.


The following steps listed below show how to recover the Disk Image of the configured drives using Windows Recovery Environment.

  1. Restore Disk Image backup data on the client machine by running the restore process through Storegrid™ client’s web console. Since the data to be restore could be huge, you could alternatively restore the backup on the backup server side using Storegrid™’s Server Side Restore feature and ship the restore data to the client site.
  2. Windows Recovery Environment identifies the Disk Image backup data if it has the following directory structure:/Windows Image Backup/Copy the restored Windows Image Backup folder to the parent drive. Once the dump is available in the restore location, restart the machine in Windows Recovery Environment to recover the entire PC.Follow the steps mentioned below to restore the Disk Image from the restored backup data.
    1. A Complete PC Backup can be restored within the Windows Recovery Environment. To access the Windows Recovery Environment, insert the corresponding Operating System DVD.NOTE: Insert an appropriate DVD to restore the Disk Image. For example, to restore a 32 bit Disk Image data, insert only the 32 bit installation DVD.As the BIOS listing the hardware and other information clears, a prompt similar to the screen shot below appears:
    2. Next a status bar stating Windows is loading files…. is shown. On completion, you will be presented with a screen which prompts you for information about location and language. Configure the language, time, currency format, and keyboard or input method options.
    3. Next screen is the main Windows Operating System setup where normally the Operating System is installed
    4. Click the Repair your computer option on your screen. It shows the System Recovery Options dialog box wherein the repair process will look for all Windows installations.
    5. Select the Windows installation you would like to repair and click Next. A list of available recovery tools is displayed.
    6. Once you click on the Windows Complete PC Restore option, Complete PC Restore will search the hard drives and DVD media for any saved backup images. If there are no backup images found, then a message will appear stating ‘No valid backup locations could be found’. If a backup was found on one of the drives or the inserted media, then the screen shot shown below is displayed:Next and continue. If there is a different backup that you would like to use, then select Restore a different backup and click Next. Select the backup you wish to restore and press Next.
    7. In Choose how to restore the backup screen, you have the following restore options:
      Next..NOTE: It is important to note that with either option you select, all the data on the disk you are restoring to will be erased. When you are ready to continue, click Finish .
    8. A new window will open stating that all of your data will be erased. If you want to continue with the restore then you need to put a checkmark in the checkbox labeled I confirm that I want to erase all existing data and restore the backup and then press the OK button. This will now restore the Disk Image backup on your computer.

If you want to do the restore manually, the following lists the steps to do it from the command prompt:

  1. Restart the machine in Windows recovery Environment and select the “Command prompt” option.
  2. Run the following commands at the command prompt.wbadmin get versions -backupTarget:[restored_drive].The above command gives the version identifier of the backed up image.
  3. Restore the Disk image using the following command
    wbadmin start recovery -backuptarget:[restored_drive] -version:[version_identifier]NOTE: You can’t restore the drives which are backed up from two different hard disks. To restore the second hard disk drive, please follow the below steps.

    1. Get the version identifier using the command specified above.
    2. Using the version identifier you can get the backed up volumes by
      wbadmin get items -version:[version_identifier] -backupTarget:[Restored_drive]
    3. It will list all the volumes available in the backup. Select the GUID of the you wish to restore and use the following command.
      wbadmin start recovery -version:[version_identifier] -items:?Volume{GUID} -itemType:Volume -backupTarget:[restored_drive ] -recoveryTarget:[new_partition]

    Note: This will erase data available in the new partition and restore the selected volume. After successful restoration, restart the machine.

Troubleshooting Tips


  1. Disk Image Restore feature is not supported in Windows XP, Windows Server 2003, Windows Vista Home and Windows Vista Premium.
  2. The hardware configuration of the machine to which data is restored should be similar to the source machine.
  3. The installation CD/DVD should be appropriate. For e.g., to install a 32 bit Disk Image data, insert only the 32 bit installation DVD.
  4. Do not restore the incomplete backups. Before you restore, check whether *.vhd file is available in the restore tree.
  5. While restoring, make sure you select one incremental backup to restore. If you select multiple incremental backups in a single restore, the restore data size will be huge.